The Limited Lifetime Warranty applies to Monitor Models WS-820 and DS-1902 and is offered by the manufacturer and North Star Health Products, the distributor. It is valid for the liftime of the purchaser. Please use the distributor warranty return address provided below if different from the address printed in the Instructions Booklet that came with your monitor (see the typical Limited Lifetime Warranty that accompanies your product). Be sure to save your PayPal transaction record as proof of date of purchase and include it with the returned product.
Before returning the defective product, call North Star Health Products Customer Service at
732-565-0333 to obtain a Return Authorization Number (RA #) and for instructions on returning the product. Include a check or money order in the amount of $7.95 to cover shipping and handling of the repaired product back to you. Also include a letter describing the complaint or defect to be remedied. Include the RA # in the letter. Be sure to include the RA # on the outside label of the package, as well.
Ship or mail the product, postage paid, to:
North Star Health Products
850 Route 1N
North Brunswick, NJ 08902
Attn: Customer Service (RA # ______________ )
5-YEAR LIMITED WARRANTY RETURN POLICY
The 5-Year Limied Warranty applies to Monitor Models MF-38, MF-36, and MF-87 and is offered by the manufacturer and North Star Health Products, the distributor. It is valid for up to 5 years from the date of purchase. Please use the distributor warranty address provided below if different from the address printed in the Instructions Booklet that came with your monitor (see the typical 5-Year Limited Warranty that accompanies your product). Be sure to save your PayPal transaction record as proof of date of purchase and include it with the returned product.
Before returning the defective product, call North Star Health Products Customer Service at
732-565-0333 to obtain a Return Authorization Number (RA #) and for instructions on returning the product. Include a check or money order in the amount of $7.95 to cover shipping and handling of the repaired product back to you. Also include a letter describing the complaint or defect to be remedied. Include the RA # in the letter. Be sure to include the RA # on the outside label of the package, as well.
Ship or mail the product, postage paid, to:
North Star Health Products
850 Route 1N
North Brunswick, NJ 08902
Attn: Customer Service (RA # ______________ )
